After many phone calls, emails and three weeks of working to get my dang Dexcom sensors approved by my insurance it FINALLY got approved last week and I called the guy at Dexcom that I had been working with and got them ordered, paid for and in my hands last Friday.
HUGE shout out to my awesome sales rep Joe, I am not sure why I didn't call him sooner. I guess I thought it would have gotten taken care of much easier and sooner. I had a really bad experience with Dexcom customer service, they really dropped the ball, but I did not give up and I kept annoying the crap out of them until all the paperwork that was needed got taken care of.
Four years of wearing a Dexcom and this was my first bad experience, so I would say even though I really complained about it, those are pretty good odds. I had a ton of bad experiences with Medtronic, a few with Edgepark and a few with Tandem Diabetes so I guess one eff up is ok! =D
Hooray for last minute Dexcom sensor reorders! HAHA!! I get my first Dexcom with Share receiver in a few days when my current one is out of warranty. Im still not sold on the G5 and being forced to reorder transmitters every 6 months, nor do I have a iPhone. My last transmitter lasted 14 months.....hmmm reorder them every 14 months or every 6 months......I guess if Diabetes wasn't super freaking costly to live with it wouldn't matter so much.
@Dexcom, #dexcom
Please leave me your comments, it helps keep me motivated!