Important Customer Notification from Dexcom

Go here to read the full notification about low alarms and how to test your low alarms.

 https://www.dexcom-notification.com/cgm

Dear Valued Dexcom Customer,
Dexcom monitors product complaints through our quality program where we have noticed an increase in complaints for audible alarms and alerts associated with Dexcom Receivers (Dexcom G4 PLATINUM, Dexcom G4 PLATINUM Pediatric, Dexcom G4 PLATINUM Professional, Dexcom G4 PLATINUM w/Share, Dexcom G4 PLATINUM w/Share Pediatric and Dexcom G5).
As such, we are notifying all Dexcom customers that you may not receive an intended audible alarm or alert if you are relying on hearing the alarm or alert. As a result, you may not detect a severe hypoglycemic (low glucose) or hyperglycemic (high glucose) event.
Dexcom is working on implementation of an improved speaker for our receivers.
The Food and Drug Administration (FDA) is aware of this notification. A copy of this notification is available at http://www.dexcom.com/notification.

Recommended Customer Action:

Periodically test the alarms and alerts on your receiver to make sure that your alarms and alerts are functioning properly (especially if the receiver gets wet or is dropped).
Receiver part numbers and instructions for testing the alarms and alerts are found on the back of this notification, as well as in your User’s Guide.
Should you find that your alarms and alerts are not functioning properly, or if you have any questions regarding this notification, please call our dedicated hotline toll free at (844) 607-8398 or dial (858) 291-1700.
On behalf of Dexcom, we deeply apologize for your inconvenience.
Sincerely,

Kevin Sayer,
Dexcom Chief Executive Officer and President




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Thanks for all the new Facebook page likes!

Just wanted to say hello to all the people who have liked my Facebook page this week!  I am nearly to 200 likes! 


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12 days

It took me 12 days to get SOMEONE at Byrum Healthcare to work on getting me a return label for the order of pump supplies they decided to send me without my authorization or even knowing.

I asked for a benefits investigation for pricing and BAM 2 days later a 3 month supply order worth $428.00 sitting on my porch. I called Byrum the next day and said woah guys what is this?  I never authorized you to mail me this and I never EVER have it mailed to my house to sit outside way out in the boonies.  They told me it would be about 2 weeks for  me to get a return label.  I said that was insane! 

I finally had to call my health insurance company and have them call Byrum to get them to say they will email me a return label in 24-48 hours.  Now lets see how long it takes to get that return label emailed to me.  Yeesh.

Im pretty sure I will order with Edgepark, who I have ordered with before and the pricing is the same as Byrum.   They don't just mail me supplies on a whim. What an ordeal.

Do you have any experience with a supply company mailing you orders without authorizing it with you first?  In 8 years this is the first experience for me.  Its not the end of the world by any means but I can't have that much money just sitting out on my porch and not to mention my ability to pay for that big of an order in one shot.  I always order 1 month of supplies at a time every year until after I hit my deductible.

On a positive note my new health insurance does Pre-Auths for up to 5 year!  So my Dexcom stuff and test strips are pre-authorized for FIVE years!  That just boggles my mind!  I didn't even know insurance companies did that.

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Best Chocolate Chip Cookies EVER! No grains - No sugar

These were shared in a low carb Diabetic group I am in on Facebook and they are the best hands down that I have EVER tried.  I added 2 tsp of sugar free vanilla torani syrup to mine and I LOVE them!

Mix together

• 3 cups Almond Flour
• 1 tsp baking soda
• 1 tsp salt
• 1/3 cup erythritol

Add the following to the dry mixture with electric mixer

• 2 eggs
• 1/2 cup Walden Farms Sugar Free Maple Syrup
• 1 tsp vanilla extract
• I added 2 tsp of sugar free torani vanilla syrup also

Stir in 1 1/2 cups Lily's Chocolate Chips

Bake at 375 on parchment paper lined baking sheet. Bake for 10-12 minutes or until just starting to brown lightly or until you desired level of crunchiness.  Makes 24 cookes.


Recipe by:Tammy O'Leary-Gannon

Let me know if you try them and you love them too! Your blood sugar will love you in return!

Pin: https://www.pinterest.com/pin/342414377899535861/

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